No products in the cart.
At Master Arts, we aim to make your shopping experience as smooth and convenient as possible. Below are the details about our shipping, delivery, and returns policies.
Delivery
Delivery Areas: We deliver to most locations within India. If you are located outside our delivery area, please contact us to check if we can arrange delivery to your address.
Address Accuracy: Please ensure that the shipping address you provide is correct. We are not responsible for any delivery delays or issues caused by incorrect address details.
Failed Delivery: If the delivery cannot be completed due to a missed attempt, we may contact you to reschedule or return the package. Additional fees may apply for re-delivery.
Returns and Exchanges
Return Eligibility: If you are not satisfied with your purchase, you may return the item within 3-4 days of receiving it, provided it is in its original condition and packaging.
How to Return: To initiate a return, please contact our customer service team at masterarts39@gmail.com. Once approved, we will guide you through the return process.
Return Shipping Costs: Customers are responsible for the return shipping fees, except in cases where the product is faulty or damaged. In such cases, we will cover the return shipping costs.
Refunds: Once we receive your returned item, we will process your refund within 7 business days. The refund will be credited back to the original payment method used during the purchase.
Exchanges: If you would like to exchange your product for a different size or color, please contact us. We will guide you through the exchange process.
Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 2-3 days with photos of the damage. We will arrange for a replacement or refund.